Non-Emergency Medical Transportation

Non-Emergency Medical Transportation


Medical transport, and non-emergency transport, offer vital transit solutions for individuals needing transportation to medical appointments, treatments, or facilities for non-urgent care. This service provides safe, comfortable, and reliable transportation to those who are not in immediate need of medical treatment, however, this service is for clients who due to health or mobility issues face challenges when accessing transportation to and from healthcare checkups, appointments, or even medication pickups. Our wide range of vehicles allows us to ensure inclusivity regardless of the reason for the assistance being required. 


What is non-emergency medical transportation?

There is sometimes confusion about the difference between medical transportation and emergency medical transportation. Whilst they may sound the same there is a vast difference that can help save someone’s life by calling the incorrect service. When someone requires the immediate and urgent care of a medical professional the transport needs to be directed to emergency vehicles, as they are equipped with the tools to ensure medical assistance is provided before arriving at the hospital or doctor’s office. Non-emergency medical transport is more focused on clients who have health or mobility challenges and require things such as therapy, check-ups, or collecting a new script from the pharmacy.



Who qualifies for non-emergency medical transportation?

Non-emergency medical transportation services are typically available for individuals with medical needs who don't require immediate emergency care but face challenges in accessing transportation for medical appointments or treatments. Our clients are typically people with mobility challenges, and on-going or prolonged health issues and include a range of ages from children to the elderly. Your eligibility for non-emergency medical transportation is largely dependent on the reasons behind requiring this service. If you are unsure, contact us and speak with one of our drivers to discuss how to go about booking this service.


Variety of options 

Not everyone has the same problems, and this journey can look unique to everyone, this is why we believe in ensuring that we can cater to a variety of clients' needs and health or mobility issues. Our variety of vehicle sizes, equipment, and skills caters to every one of our clients regardless of their needs. This includes wheelchair-accessible vehicles, vans equipped with medical accommodations, stretcher transport, and other specialized vehicles catering to specific medical conditions or mobility challenges. We strive to provide a service that is inclusive, supportive, and reliable, contact us to find out more about this service and how we can assist you today.


What are the costs?

The costs associated with these services are always the first topic of conversation when opening this discussion. Unfortunately, we are unable to answer you simply, as the costs largely depend on your specific needs. Because at our core we believe in flexibility our plans and pricing are dependent on that. Factors such as the distance between the trips, frequency of the trips, and size of the vehicles that you require will all affect the pricing for your plan. It is vital to enquire about the coverage and costs associated with that when interacting with our friendly staff.

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